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Attorney General Roy Cooper warns North Carolina consumers about automated calls that seek to steal your personal information
Scam: Consumers should be on the lookout for automated phone calls pretending to be from your bank or credit union. The message says that your card has been suspended and asks you to contact their security department at the telephone number provided. When customers call the number, an automated system tells them to enter their card number, expiration date, and PIN in order to “activate fraud protection on their account”. This scam, called “vishing”, is an attempt to steal your personal information including card numbers, expiration dates, and PINs for your debit and credit cards. The email version of this scam is called “phishing.”
TIP: Never give your private information to someone you don’t know who calls you on the phone. If you get an automated call that tells you to call another number, look up the correct number to call on your own. For example, call your credit card company at the phone number listed on the back of your credit or debit card or call your bank at the number listed on your bank statement.
If you’ve responded to one of these calls or been the victim of a similar scam, please contact Attorney General Roy Cooper’s Consumer Protection Division for assistance at 1-877-5-NO-SCAM.
This message brought to you on behalf of North Carolina Attorney General Roy Cooper.
*** Visit our Identity Theft website at www.noscamnc.gov ***
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Federally Insured by NCUA. Your savings federally insured to at least $100,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.
