Here are some helpful consumer protection sites:

  • Recent Scams


  • Federal Trade Commission


  • Deter, Detect, Defend and Avoid ID Theft


  • Consumer Sentinel - complaint database developed and maintained by the Federal Trade Commission (FTC)


  • OnGuard Online – provides practical tips from the federal government and the technology industry to help you be on guard


  • Visa Security - you're protected from unauthorized use of your card or account information


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    Warning: Automated calls that seek to steal your personal information

    Scam:  Consumers should be on the lookout for automated phone calls pretending to be from your bank or credit union.  The message says that your card has been suspended and asks you to contact their security department at the telephone number provided.  When customers call the number, an automated system tells them to enter their card number, expiration date, and PIN in order to “activate fraud protection on their account”.  In another version of this scam, the message asks you to immediately enter your card information (instead of calling another number).

    This scam, called “vishing”, is an attempt to steal your personal information including card numbers, expiration dates, and PINs for your debit and credit cards.  The email version of this scam is called “phishing.”

    TIP: Never give your private information to someone you don’t know who calls you on the phone.  If you get an automated call that tells you to call another number, look up the correct number to call on your own and, never give out your PIN.

     

     
    Federally Insured by NCUA. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency.