Accessing your account online shouldn't be a worrisome experience. We want you to feel safe and secure every time you use any of Sharonview's Online services.
Ways We Protect You:
- Secure Sockets Layer (SSL) Technology — when you access your Sharonview accounts online, you must use a browser that supports secure socket layer technology, which is the strongest method of encryption available for use today.
- Firewalls — our servers are protected using the latest firewall platform – based on a government-rated B1 trusted operating system.
- Timeouts — your online account session will automatically timed out if there's no activity for 10 minutes. You'll have to log on again to access your accounts after a timeout.
- Extra Security — not only will you have to enter your Logon ID and password, but we have added another layer of enhanced security that includes entering verification code if we didn't recognize your computer. This enhanced security will ensure that it's you logging on to your Online Banking account.
- Sharonview's Online & Mobile Guarantee — you will not be liable for any unauthorized removal of funds.
Ways You Can Protect Yourself:
- Never give out personal information online or over the phone — Sharonview will never contact you and ask for personal information.
- Be wary of any unsolicited "phising" emails — even if they contain authentic-looking logos, employee names, etc. that either attempt to 'verify' or reveal your personal data or may direct you to bogus sites. Note: Sharonview will never contact you and ask for personal information.
- Keep your software upgraded — this includes but not limited to anti-virus, anti-spyware and firewall protection software.
Safeguard Your Accounts
- Store new and canceled checks in a secure place and shred unnecessary financial documents.
- Avoid writing your account number on envelopes or other items that may be thrown away later.
- Don't include information such as your driver's license or Social Security number on your checks
Protect Your Cards
- PIN selection — Ensure the Personal Identification Number (PIN) you select is unique and not easily identifiable (e.g., birth date, phone number). If you own multiple cards, select a different PIN number for each card.
- Protect your PIN — Memorize all PINs, such as your ATM or debit card PIN and online passwords. Do not keep such numbers in your wallet or purse.
- Check statements regularly — Monitor your account and card transaction activity on your statements or through Online Banking.
- Report suspicious behavior quickly — To report suspicious card activity, or lost/stolen cards, please contact us at 704.969.6700 in Charlotte, NC or 800.462.4421.
Tips To Protect you from Identity Thieves:
Under the Fair and Accurate Credit Transaction Act, the three major credit reporting agencies – Equifax, TransUnion and Experian– are all required to provide consumers a free copy of their credit report once every 12 months upon their request. Visit www.annualcreditreport.com to request your copy today. Checking your Credit Report could help catch any mistakes before they negatively affect your credit. The sooner you catch them, the less damage there is. Once you have the report, you need to look for charges and accounts you don’t recognize. Follow the agency’s instructions to correct the mistakes.
|Other Useful Consumer Protection Sites:
Federal Trade Commission – latest information on scams, consumer alerts and helpful tips.
IDTheftInfo.org – a site created by the Consumer Federation of America to help you learn how to reduce the chances of becoming a victim, how to detect identity theft quickly if it does happen.
Life Lock – detect identity theft before it happens and the damage it can cause.
OnGuard Online – provides practical tips from the federal government and the technology industry to help you be on guard.
Visa Security – you're protected from unauthorized use of your card or account information.
MasterCard Security – zero liability protection for lost & stolen cards.