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| Magic One – automated phone account access Access by phone, 24 hours a day, seven days a week. Call 704-969-6700 if in Charlotte, NC or 800-462-4421 and select option 1; from there, you will be prompted to enter your member number, personal identification number (PIN) and zip code. If you do not know your PIN, contact us. For a copy of the Magic One Menu click here. SPEED KEYS to Immediately Transfer to Select Functions #11 Quick Check #12 Balance Information #13 Account History #14 Tax and IRA Information #15 Financial Transactions #41 Checking Service Requests #42 Request Statement Copies #43 Change Audio PIN #52 Loan Estimates #53 Savings Estimates #99 Access a different account number MAGIC ONE TIPS • Press the * key at any time to return to the previous menu • Always follow each entry with the # key • If an entry is not made within 40 seconds after the prompt, your call will be trans- ferred back to the Main Menu • If you enter an incorrect PIN three consecutive times, your call will be terminated. • When entering funds, enter dollars and cents. (press 2500 on your touch tone phone to indicate $25.00) • Changes in your PIN only apply to Magic One | |||||||
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 Federally Insured by NCUA. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Government Agency. |
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