It seems like the Coronavirus is all anyone can talk about right now, and for good reason. This novel virus appears to have started in China in November of 2019, and by March, 2020, is moving rapidly enough and far reaching enough across the globe to be labeled a pandemic on March 11, 2020 by the World Health Organization (W.H.O.). They are also clear that this is a controllable pandemic. There are many things we can and should do. For up to date numbers of people and countries affected, we encourage all to visit the W.H.O and C.D.C as trusted sources of information.
World Health Organization Center for Disease Control
Our top priority at Sharonview is keeping our employees and members safe.
We are monitoring the progress of COVID-19 and following the guidelines of both the World Health Organization and the Center for Disease Control. We are taking additional steps to ensure surfaces are cleaned even more frequently than normal and social distancing is promoted to reduce spread of the virus.
Jul 07 COVID-19 Update: Face Coverings Required in All Sharonview Branch Lobbies.
Face coverings help reduce the spread of COVID-19 and are required in all Sharonview branch lobbies until further notice. It is a requirement in North Carolina that face masks are worn out in public places and retail establishments. Many South Carolina cities are also adopting ordinances mandating face masks. Businesses are subject to penalties if they do not enforce this mask requirement.
We have previously required that members in our North Carolina branches wear masks when they visit, but now this will be required in all our North Carolina and South Carolina branches until further notice. Employees will also continue to wear masks when interacting with members and each other based on our current policy. Thank you for your understanding.
As a reminder, branch lobby hours are Mon - Fri, 9 a.m. to 4 p.m. Drive-thrus and walkup windows are open until 5 p.m. If you need additional assistance, you can reach our Member Experience Center Mon - Fri, 8 a.m. - 5 p.m.
Jun 26 COVID-19 Update: North Carolina Governor issues executive order. Face coverings now required in all NC Sharonview locations.
North Carolina Governor Roy Cooper announced this week that North Carolina will require face masks to be worn by all individuals when out in public beginning June 26 at 5:00 p.m. This requirement includes both employees and customers in open businesses and also outdoors where six feet of distance is not possible. Businesses are subject to penalties if they do not enforce this mask requirement. We appreciate your help in meeting this requirement. A complete description of this NC executive order and the new requirement can be found on WRAL.com.
Jun 24 COVID-19 Update: West End Greenville Branch Temporarily Closed For Cleaning Due to Positive Coronavirus Test.
This branch will be open for business Thursday June 25, Friday June 26 and Monday June 29 from 11:00 a.m. to 3:00 p.m. and will be staffed by employees from other Sharonview branches. We look forward to serving you. Please visit the West End Greenville Branch page for more information.
A member of our Sharonview family located in our West End Greenville, SC location at 712 S. Main Street has tested positive for COVID-19 and is receiving medical care. This employee was last in the branch on Monday, June 15. As a result, this location is currently closed for deep cleaning. Out of an abundance of caution, if you were in the West End Greenville branch between June 1 and June 15 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus.
The employee who contracted COVID-19 was exposed at a family function outside of work and is currently doing well. No other Sharonview employees at this branch are experiencing symptoms, but they are all being tested and will not return to work until they receive negative test results. Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives.
May 22 COVID-19 Update: Sharonview branch lobbies will reopen on June 1, with safety measures in place to help reduce the spread of the coronavirus.
Branch lobbies will reopen on June 1, and we will do so as safely as possible. We have safety measures in place to help prevent the potential spread of the COVID-19 virus.
- Wear Masks. For the health and safety of everyone, Sharonview employees will wear masks to reduce risk of spreading the virus. We ask all branch visitors to do the same. Upon entering a branch, you will be asked to pull the mask down for identification and then put it back in place for the remainder of your visit.
- Observe Social Distancing. We will limit the number of people in a branch at any given time. The total count will include employees, patrons and anyone accompanying a visitor. If the branch limit would be exceeded by the next visitor, they will be asked to wait outside until it is their turn. Spacing signs will be placed on the floor to help visitors maintain safe social distance of at least 6 feet.
- Don't Take Chances. If you do not feel well, please stay home. For the health and safety of Sharonview members and employees, we ask that you stay home and do not visit a branch if you are showing any of the following COVID-19 symptoms: fever, cough, shortness of breath, sore throat and headache.
- Limited Hours. Branches hours will be M-F 9 a.m. to 4 p.m. until further notice. The additional time allows branch employees to perform necessary steps to maintain a safe environment.
April 22 COVID-19 Update: In an effort to provide easier account access, Sharonview has added a new Walk-up Window to the Salisbury branch to safely serve our members during the COVID-19 coronavirus pandemic.
This walk-up window allows us to personally provide services to members while having no direct contact. For more information on the services offered through the Walk-up Window, please. Please visit our Salisbury Branch page.
April 16 COVID-19 Update: Understanding Loan Assistance Options.
If the pandemic has you worried about how you'll make this month's loan payments (or any bill, for that matter), know that you have options. If you have questions or need assistance, please review the options you have with Loan Assistance.
April 14 COVID-19 Update: The IRS is expected to begin issuing Stimulus Payments to many taxpayers as early as April 15.
We will post the deposits on the date provided by the IRS. Each day's deposits are normally posted by 9:00 a.m. If you don't receive your payment when expected, have not filed taxes in 2019 or 2018, or have other questions, please contact the IRS directly.
April 13 COVID-19 Update: Beginning Monday, April 13, Sharonview will offer a limited-time Relief Loan program to assist existing members who may have been impacted by the COVID-19 outbreak.
This new loan product will allow members to borrow funds over a short term at a low fixed rate of 4.99%. This special program will be offered for a limited time period. To speak with a Sharonview representative about this Relief Loan program, please call 800.462.4421 Mon - Fri, 9 a.m. - 5 p.m.
April 03 COVID-19 Update: In an effort to provide easier account access, Sharonview is adding 2 new Walk-up Windows to branches that did not have Drive-thru access. Additionally, Sharonview Drive-thrus, Walk-ups and Member Experience Center operating hours will return to 9 a.m - 5 p.m.
New hours and the new Walk-up service will be available starting Monday, April 06. As our highest priority continues to be the health and safety of our members and employees, branch lobbies will remain closed until further notice. The 2 branches that will feature our new Walk-up service will be our Carmel Branch and our University Branch. Please visit those pages for more information.
March 31 COVID-19 Update: Sharonview CEO Bill Partin Interviews with Charlotte WBTV sharing advice on Managing Personal Finances During the Coronavirus Crisis.
Bill joins WBTV's Jamie Boll for an online interview in the On Your Side Tonight segment, sharing some insights on how to deal with the uncertainty presented by this pandemic. You can watch Bill's interview here.
March 20th COVID-19 Update: Starting March 23, Branch Lobbies will close temporarily until further notice.
To limit exposure to the coronavirus for our employees and members, we have decided to close all branch lobbies effective Monday, March 23. Drive-thrus will remain open, and we will continue to assist members through that channel and our Member Experience Center at 800.462.4421. Branches without drive-thrus will be closed to the public.
March 18th COVID-19 Update: Watch out for Coronavirus-related scams.
Scammers are using the latest worldwide concern to try to get past your defenses. Please review our article on Coronavirus-related scams.
March 17th COVID-19 Update: The Whitehouse has released new guidelines called 15 Days to Slow the Spread.
March 16th COVID-19 Update: Starting March 17, we will temporary change our operating hours to 9:00 a.m. - 3:00 p.m. for all Sharonview locations.
Our highest priority continues to be the health and well-being of our members and employees. As we continue to navigate the evolving impact of coronavirus on our communities, we are making a temporary change in operating hours to help limit personal contact and allow our employees to have time to take care of their family and personal needs. Thank you for your patience as work though these challenging times together.
What YOU can do to Promote Safety
As we all are learning to cope with both the direct and indirect impact of the COVID-19 coronavirus, we are sharing the following safety information with our employees and want to share some the same tips with you.
Wash Your Hands - One of the most important things you can do.
- Use soap and warm water. Wash for 20 seconds to break down the oils that can hold the virus.
- Use alcohol-based hand sanitizer. When you are out and about, carry a little bottle with you wherever you go.
- If you are experiencing dry hands, use a sanitizer with aloe.
Don't Touch Your Face - It's hard to resist, we know.
- The virus is spread by fluids and your eyes, nose and mouth are all entry points for the virus.
Keep Your Distance - It may seem impersonal, but it's necessary.
- Don't shake hands or give hugs for a while. It's not personal.
- Stay at least 3 feet back from anyone coughing or sneezing. Droplets from an infected person can travel 3 feet through normal talking.
- Avoid crowds. It's very easy for disease to spread quickly through groups of people.
Cover Your Face - Hide your smile in public.
- Wearing a mask doesn't necessarily protect you from getting Covid-19...
- But it can be effective in helping you to not spread it to others.
- Wear a mask whenever you go to the store or are going to be around others.
Use the Tech - Sharonview online and mobile services allow you to do so much from the comfort of home (or anywhere)
Check out this summary video of things you can do