Online & Mobile Banking Tips

We use 2nd Factor Authentication and offer Biometric Authentication, if the device supports it.

If the system does not recognize your device then it will require a unique passcode to make sure it’s really you before your device can be authenticated.

Once you are logged in, then you can set up biometric authentication as a future login option.

If we don’t recognize the device you are using to access Online or Mobile banking, we will ask you to verify the device you are using by sending you a text message or phone call to the contact information on file. This is to protect you and your account. Please NEVER allow anyone else to use your account, no matter how convincing their story. If you didn’t request access to online or mobile banking, then do not reply to the text or provide anyone else with the access code. We have seen people attempt to defraud members using confidence scam and requesting the members to provide the 2nd factor authentication code.

When you open the Sharonview mobile app, just tap on Locations, and we’ll show where the closest atms and branches are near you. Your phone will even give you step by step directions to get there.

If you just need your balance, you don’t even need to log in. If you just swipe down while on the login screen, Quick Balance will show you your account balances and last few transactions. Don’t worry, we still keep all important account information hidden behind our secure login.

If you need to send money between Sharonview and another financial institution, just click on Move Money inside of Online Banking. Follow the prompts and you can start transfer money into or out of Sharonview with ease.

Need to pay a bill? No problem; we’re here to help. There’s no cost to use our bill pay service. All you need is a Sharonview Checking account to get started. You can pay virtually any bill or even pay other people!* You are always in control of how much, when and who you pay.
* A physical address within the United States is required for all bill pay payees. ,

Sharonview Federal Credit Union values your privacy. Do you want to delete your online banking account (the account you use to login to our online banking system and our mobile app)? Please review the following to make sure this is your intention.

Please note that when your online banking account is deleted:

• You will no longer be able to login to online banking or the mobile app.
  
• You will not be able to see electronic copies of past account statements and/or tax documents.
• If you have opted in to receiving electronic statements and/or tax documents, your preferences will be changed, and you will begin receiving paper statements and/or tax documents and the paper statement fee will be applied. You should download all statements prior to requesting deletion.
  
• Any products with eligibility requirements that require online banking will be impacted and the monthly maintenance fee will be applied.
  
• Any activity you previously set up within online banking or our mobile app will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, Cross Member Transfers, and scheduled or recurring transfers, as well as any history for any of these services.

If you wish to continue with deleting your online banking account, please contact us during normal business hours, weekdays from 9 am – 5 pm EST, at 800.462.4421.