Card Controls
Terms & Conditions

The main Card Alerts and Controls screen will display your debit and/or credit card(s) with the On/Off status of each card. Each card can be identified by the last 4 digits of your card. Note: A future enhancement will allow you to add nicknames for each card to make it easier to identify.

When the card is turned ON, you can use it to make purchases and other normal transactions. When the card is turned OFF, one-time transactions using your card or card number will be blocked. Recurring transactions will still process even when your card is turned OFF. To turn your card ON/OFF, simply tap on the toggle to set your desired card status. Changes to your card status are instant, so you are in control of when your card may be used.

The Alerts and Control Preference screen allows you to have even more control on how you receive your alerts and for what types of transactions.

By default, alerts are enabled for All Transactions. If you do not want to receive Alerts for every transaction, you can change your preference to Preferred Transactions or Blocked Transaction Only. To help protect your account we will always send an alert if you are blocking transactions and one is attempted. If you receive an alert on transactions that you did not authorize please contact us immediately.

The Alert delivery options screen allows you to customize how you receive your card alerts. If you have Push Notifications and Text Message Banking enabled then all delivery options will be turned ON. If you do not want to receive an alert to that option, simply toggle OFF the method you want to stop receiving alerts for that card. At least one delivery option must be enabled for each card. If an option to enable Push Notifications does not display, you can enable them by accessing your mobile app’s menu and going to Settings. Once in the Settings menu you can enable Push Notifications by clicking on the link. The Push Notification screen will allow you set up other account alerts such as balance reminders. Once Push Notifications are enable, please return back to your Card Alerts and Control screen. If you access the Alert Delivery Options you will now see the toggle to enable Push Notifications for Card Alerts. If an option to enable SMS Text Alerts does not display, you can enable them by logging into Internet Banking and clicking on Notifications and selecting Settings. The Alerts and Notifications screen will allow you set up other account alerts such as balance reminders. Follow the onscreen prompts for adding your phone number for Text Message Banking. Once Text Message Banking is enable, please return back to your mobile app and access the Card Alerts and Control screens. If you access the Alert Delivery Options you will now see your phone number has been added along with a toggle to enable SMS Text Alerts for Card Alerts.

The Merchant Type screen allows you to BLOCK transactions from specific merchant categories such as Gas Stations, Groceries stores , hotels and airlines in the Travel industry and many more. If you have your Send Alerts setting set to Preferred Transactions you can also turn on or off alerts from specific merchants. If you are BLOCKING the merchant type you will not be able to turn off the alert.

The Transaction Type screen allows you to BLOCK transactions by types such as Mail/Phone Orders, ATM, Online and more. If you have your Send Alerts setting set to Preferred Transactions you can also turn on or off alerts for specific types. If you are BLOCKING the transaction type you will not be able to turn off the alert.

The Location Type screen allows you to BLOCK transactions from merchants processing transactions internationally. If you have your Send Alerts setting set to Preferred Transactions you can also turn on or off alerts for foreign transactions. If you are BLOCKING foreign transactions you will not be able to turn off the alert.

The Spend Limits screen allows you to BLOCK transactions greater than the amount you enter on screen. You can also enter a dollar amount to receive alerts greater than the amount you entered. If you only want to receive alerts on transaction above the threshold you entered you will need to disable all alerts for Merchant, Transactions, and Location types. Any transaction that is BLOCKED will trigger an alert even if it is lower than the amount you entered.