COVID-19 Coronavirus affects all of us

It seems like the Coronavirus is all anyone can talk about right now, and for good reason. This novel virus appears to have started in China in November of 2019, and by March, 2020, was moving rapidly enough and far reaching enough across the globe to be labeled a pandemic on March 11, 2020 by the World Health Organization (W.H.O.). In early 2021, as we are starting to see vaccinations roll out to many people, it is still important to remain vigilant and cautious. There are many things we can and should do. For up to date numbers of people and countries affected, we encourage all to visit the W.H.O and C.D.C as trusted sources of information.

World Health Organization     Center for Disease Control

Our top priority at Sharonview is keeping our employees and members safe.

We are monitoring the progress of COVID-19 and following the guidelines of both the World Health Organization and the Center for Disease Control. We are taking additional steps to ensure surfaces are cleaned even more frequently than normal and social distancing is promoted to reduce spread of the virus.

Aug 20, 2021 COVID-19 Update: New Hanover County and Fayetteville Mask Mandates.

New Hanover County and the City of Wilmington as well as the City of Fayetteville announced this week that face coverings will be required in indoor public places regardless of vaccination status beginning today, Friday, August 20, 2021 at 5:00 p.m. In accordance with this mandate, Sharonview will require face masks to be worn by all employees and members when inside a Sharonview location in New Hanover County, regardless of vaccination status.

This mandate will affect our Wilmington branch.  

Aug 20, 2021 COVID-19 Update: Greenville West End Branch will operate under reduced hours next week.

Due to an employee’s close contact with someone who tested positive for COVID-19, the Greenville West End Branch, located at 712 South Main St, will operate under the reduced hours of 9:00 a.m. to 4:00 p.m. next week, August 23-27. We apologize for this inconvenience.

Aug 18, 2021 COVID-19 Update: Mecklenburg County Mask Mandate.

Mecklenburg County and the City of Charlotte announced this week that face coverings will be required in indoor public places regardless of vaccination status beginning today, Wednesday, August 18, 2021 at 5:00 p.m. In accordance with this mandate, Sharonview will require face masks to be worn by all employees and members when inside a Sharonview location in Mecklenburg County, regardless of vaccination status.

This mandate will affect our Park Road, Carmel, Rea Farms, Steele Creek and University branches.  

Aug 09, 2021 COVID-19 Update: Spartanburg Branch Lobby temporarily closed.

The lobby in our Spartanburg branch is temporarily closed today. We will continue to service our members using the Walk-Up Window. A close family member of an employee at the Spartanburg branch has tested positive for COVID-19. The impacted employee was last in the branch on Friday, August 6.

Out of an abundance of caution, if you are unvaccinated and were in the Spartanburg branch between July 26 and August 6 and are experiencing any COVID-19 symptoms, we recommend you get tested for the virus.  

June 01, 2021 COVID-19 Update: Masks no longer required in branch lobbies for those who have been fully vaccinated against Covid-19.

Following the guidance from the CDC, Sharonview will no longer require masks in branch lobbies for members and employees who have been fully vaccinated against Covid-19. If you have not received your vaccination shots or have not waited the required period of time following the shots, we ask that you please continue to wear a mask while in the branch lobby. 

May 07, 2021 COVID-19 Update: Wade Hampton Branch Lobby will reopen on Monday May 10.

Due to positive Covid-19 tests with some of our employees, the lobby of the Wade Hampton location at 1324 West Wade Hampton Boulevard has been closed this past week.  These employees were last in the branch on May 3. This location has been cleaned, and the lobby will will reopen on Monday, May 10.

As a reminder, if you were in the Wade Hampton branch between April 9 and May 3 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus. 

May 04, 2021 COVID-19 Update: Wade Hampton Branch Lobby Closed Due to COVID-19. Drive-thru will remain open and lobby visits by appointment only.

Some members of our Sharonview family in our Wade Hampton location at 1324 West Wade Hampton Boulevard have tested positive for COVID-19 and are receiving medical care. These employees were last in the branch on May 3. As a result, this location will be cleaned, and the lobby will be closed until further notice, only accepting members with appointments.

The drive-thru will remain open during our normal business hours of 9:00 a.m. to 5:00 p.m. Out of an abundance of caution, if you were in the Wade Hampton branch between April 9 and May 3 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus. 

Mar 3, 2021 COVID-19 Update: Sharonview branch lobbies will reopen on Mar 8, 2021, with safety measures in place to help reduce the spread of the coronavirus.
Branch lobbies will reopen on March 08, 2021, and we are happy to welcome our members back. We appreciate the patience of our members as we continue to work together to get through this pandemic. Our branch lobby hours will return to our usual 9:00 a.m. - 5:00 p.m. schedule. We will reopen branches as safely as possible for members and employees. We have safety measures in place, as recommended by the CDC. We hope to be able to keep branches open and can only do so with your help.

  • Wear Masks. For the health and safety of everyone, Masks are Required in Sharonview branches for both members and employees, even if they have already received the Covid-19 vaccine. Upon entering a branch, you will be asked to pull the mask down for identification and then put it back in place for the remainder of your visit.
  • Observe Social Distancing. We will limit the number of people in a branch at any given time. The total count will include employees, patrons and anyone accompanying a visitor. If the branch limit would be exceeded by the next visitor, they will be asked to wait outside until it is their turn. Spacing signs will be placed on the floor to help visitors maintain safe social distance of at least 6 feet.
  • Don't Take Chances. If you do not feel well, please stay home. For the health and safety of Sharonview members and employees, we ask that you stay home and do not visit a branch if you are showing any of the following COVID-19 symptoms: fever, cough, shortness of breath, sore throat and headache.

Dec 14, 2020 COVID-19 Update: Wade Hampton Branch Closed Due to COVID-19.

A member of our Sharonview family in our Wade Hampton location at 1324 West Wade Hampton Boulevard have tested positive for COVID-19 and is receiving medical care. This employee was last in the branch on Thursday, December 10. As a result, this location is currently closed for deep cleaning. Out of an abundance of caution, if you were in the Wade Hampton branch between November 26 and December 10 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus.

The employees who contracted COVID-19 are currently doing well and resting at home. All Sharonview employees at these branches are being tested for the virus and will not return to work until they receive negative test results. Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives. We will provide an update when the branch reopens for business

Dec 14, 2020 COVID-19 Update: Branch lobbies remain closed to walk-in traffic. Updated hours for Drive-Thrus and Walk-Up Windows.

As a reminder, to limit exposure to the coronavirus for our employees and members, Branch Lobbies are closed to walk-in traffic and visits are by appointment only. Please call us at 800.462.4421 to make an appointment.

We have expanded hours of operation for our Drive-Thrus and Walk-Up Windows to Monday - Friday, 9:00 a.m. - 5:00 p.m.

Branches with Drive-Thru
  • Wilmington
  • Bladen
  • Florence
  • Salisbury
  • Simpsonville
  • Wade Hampton
Branches with Walk-Up Window
  • University
  • Carmel Road
  • Rea Farms

Dec 01, 2020 COVID-19 Update: Branch lobbies will be closed to walk-in traffic until further notice to help prevent the spread of coronavirus.

To limit exposure to the coronavirus for our employees and members, we have decided to close all branch lobbies effective Thursday, December 3. Drive-thrus and Walk-up Windows will remain open. If your local branch does not have a drive-thru or walk-up window, we ask that you do business with us in one of the following ways:

  • Through the ATM. Most of our branches have an ATM on the outside of the building or nearby. Additionally, you can find your closest ATM online at sharonview.org or though the Sharonview mobile app.
  • By phone at 800.462.4421. 9:00 am - 5:00 pm. Please be patient with us; we are experiencing higher than normal call volume.
  • Online and Mobile Banking. Check your balance, make loan payments, deposit checks with the Sharonview app, pay bills, open additional accounts, apply for loans and more.
  • Branch Appointment. If in-person service is necessary you may make an appointment by calling our Member Experience Center at 800.462.4421. In-Branch appointments will be available from 10:00 a.m. - 4:00 p.m. Availability may be limited.
Branches with Drive-Thru, available Monday through Friday, 10:00 a.m. - 5:00 p.m.:
  • Wilmington
  • Bladen
  • Florence
  • Salisbury
  • Simpsonville
  • Wade Hampton
Branches with Walk-up Windows, available Monday through Friday, 10:00 a.m. - 4:00 p.m.:
  • University
  • Carmel Road
  • Rea Farms

Nov 30, 2020 COVID-19 Update: Shelby Branch Closed For Cleaning Due to Positive Coronavirus Tests.

A member of our Sharonview family located in our Shelby, NC location at 725 E. Dixon Boulevard tested positive for COVID-19 and is receiving medical care. This employee was last in the branch on November 25. As a result, this location is currently closed for deep cleaning. Out of an abundance of caution, if you were in the Shelby branch between November 11 and November 25 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus. 

The employee who contracted COVID-19 is currently doing well. All branch employees are being tested for the virus and will not return to work until they receive negative test results. Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives. We will provide an update when the branch reopens for business.

Nov 16, 2020 COVID-19 Update: Simpsonville and Wade Hampton Branches Closed For Cleaning Due to Positive Coronavirus Tests.

A member of our Sharonview family in both our Simpsonville, SC location at 710 Fairview Road and our Greenville, SC location at 1324 West Wade Hampton Boulevard have tested positive for COVID-19 and are receiving medical care. These employees were last in the branches on Friday, November 13. As a result, these locations are currently closed for deep cleaning. Out of an abundance of caution, if you were in the Simpsonville or Wade Hampton branches between October 30 and November 13 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus.

The employees who contracted COVID-19 are currently doing well and resting at home. All Sharonview employees at these branches are being tested for the virus and will not return to work until they receive negative test results. Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives. We will provide an update when the branch reopens for business

Nov 09, 2020 COVID-19 Update: Simpsonville Branch Temporarily Closed For Cleaning Due to Positive Coronavirus Test.

A member of our Sharonview family located in our Simpsonville, SC location at 710 Fairview Road tested positive for COVID-19 and is receiving medical care. This employee was last in the branch on November 4.
As a result, this location is currently closed for deep cleaning. Out of an abundance of caution, if you were in the Simpsonville branch between October 24 and November 4 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus.

The employee who contracted COVID-19 was exposed outside of work and is currently doing well. All branch employees are being tested for the virus and will not return to work until they receive negative test results.

Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives. We will provide an update when the branch reopens for business.

Jul 20, 2020 COVID-19 Update: West End Greenville Branch Temporarily Closed For Cleaning Due to Positive Coronavirus Test.
This branch was closed from Jul 20 - Jul 23 for a deep cleaning after a positive COVID-19 case. The branch  reopened on Jul 24.

Out of an abundance of caution, if you were in the West End Greenville branch, located at 712 S. Main Street, between July 1 and July 15 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus.

All other Sharonview employees at this branch were tested and returned to work after receiving negative test results. Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives.

Jul 07, 2020 COVID-19 Update: Face Coverings Required in All Sharonview Branch Lobbies.
Face coverings help reduce the spread of COVID-19 and are required in all Sharonview branch lobbies until further notice. It is a requirement in North Carolina that face masks are worn out in public places and retail establishments. Many South Carolina cities are also adopting ordinances mandating face masks. Businesses are subject to penalties if they do not enforce this mask requirement. We have previously required that members in our North Carolina branches wear masks when they visit, but now this will be required in all our North Carolina and South Carolina branches until further notice. Employees will also continue to wear masks when interacting with members and each other based on our current policy. Thank you for your understanding.

As a reminder, branch lobby hours are Mon - Fri, 9 a.m. to 4 p.m. Drive-thrus are open until 5 p.m. If you need additional assistance, you can reach our Member Experience Center Mon - Fri, 8 a.m. - 5 p.m.

Jun 26, 2020 COVID-19 Update: North Carolina Governor issues executive order. Face coverings now required in all NC Sharonview locations.
North Carolina Governor Roy Cooper announced this week that North Carolina will require face masks to be worn by all individuals when out in public beginning June 26 at 5:00 p.m. This requirement includes both employees and customers in open businesses and also outdoors where six feet of distance is not possible. Businesses are subject to penalties if they do not enforce this mask requirement. We appreciate your help in meeting this requirement. A complete description of this NC executive order and the new requirement can be found on WRAL.com.

Jun 24, 2020 COVID-19 Update: West End Greenville Branch Temporarily Closed For Cleaning Due to Positive Coronavirus Test.
This branch will be open for business Thursday June 25, Friday June 26 and Monday June 29 from 11:00 a.m. to 3:00 p.m. and will be staffed by employees from other Sharonview branches. We look forward to serving you. Please visit the West End Greenville Branch page for more information.

A member of our Sharonview family located in our West End Greenville, SC location at 712 S. Main Street has tested positive for COVID-19 and is receiving medical care. This employee was last in the branch on Monday, June 15. As a result, this location is currently closed for deep cleaning. Out of an abundance of caution, if you were in the West End Greenville branch between June 1 and June 15 and are experiencing any COVID-19 symptoms, we recommend that you get tested for the virus.

The employee who contracted COVID-19 was exposed at a family function outside of work and is currently doing well. No other Sharonview employees at this branch are experiencing symptoms, but they are all being tested and will not return to work until they receive negative test results. Sharonview is continuing to monitor this situation and will comply with all federal, state and local public health directives.

May 22, 2020 COVID-19 Update: Sharonview branch lobbies will reopen on June 1, with safety measures in place to help reduce the spread of the coronavirus.
Branch lobbies will reopen on June 1, and we will do so as safely as possible. We have safety measures in place to help prevent the potential spread of the COVID-19 virus.

  • Wear Masks. For the health and safety of everyone, Sharonview employees will wear masks to reduce risk of spreading the virus. We ask all branch visitors to do the same. Upon entering a branch, you will be asked to pull the mask down for identification and then put it back in place for the remainder of your visit.
  • Observe Social Distancing. We will limit the number of people in a branch at any given time. The total count will include employees, patrons and anyone accompanying a visitor. If the branch limit would be exceeded by the next visitor, they will be asked to wait outside until it is their turn. Spacing signs will be placed on the floor to help visitors maintain safe social distance of at least 6 feet.
  • Don't Take Chances. If you do not feel well, please stay home. For the health and safety of Sharonview members and employees, we ask that you stay home and do not visit a branch if you are showing any of the following COVID-19 symptoms: fever, cough, shortness of breath, sore throat and headache.
  • Limited Hours. Branches hours will be M-F 9 a.m. to 4 p.m. until further notice. The additional time  allows branch employees to perform necessary steps to maintain a safe environment.

April 22, 2020 COVID-19 Update: In an effort to provide easier account access, Sharonview has added a new Walk-up Window to the Salisbury branch to safely serve our members during the COVID-19 coronavirus pandemic.
This walk-up window allows us to personally provide services to members while having no direct contact.  For more information on the services offered through the Walk-up Window, please. Please visit our Salisbury Branch page.

April 16, 2020COVID-19 Update: Understanding Loan Assistance Options.
If the pandemic has you worried about how you'll make this month's loan payments (or any bill, for that matter), know that you have options. If you have questions or need assistance, please review the options you have with Loan Assistance.

April 14, 2020 COVID-19 Update: The IRS is expected to begin issuing Stimulus Payments to many taxpayers as early as April 15.
We will post the deposits on the date provided by the IRS. Each day's deposits are normally posted by 9:00 a.m. If you don't receive your payment when expected, have not filed taxes in 2019 or 2018, or have other questions, please contact the IRS directly.

April 13, 2020 COVID-19 Update: Beginning Monday, April 13, Sharonview will offer a limited-time Relief Loan program to assist existing members who may have been impacted by the COVID-19 outbreak.
This new loan product will allow members to borrow funds over a short term at a low fixed rate of 4.99%. This special program will be offered for a limited time period. To speak with a Sharonview representative about this Relief Loan program, please call 800.462.4421 Mon - Fri, 9 a.m. - 5 p.m.

April 03, 2020 COVID-19 Update: In an effort to provide easier account access, Sharonview is adding 2 new Walk-up Windows to branches that did not have Drive-thru access. Additionally, Sharonview Drive-thrus, Walk-ups and Member Experience Center operating hours will return to 9 a.m - 5 p.m.
New hours and the new Walk-up service will be available starting Monday, April 06. As our highest priority continues to be the health and safety of our members and employees, branch lobbies will remain closed until further notice. The 2 branches that will feature our new Walk-up service will be our Carmel Branch and our University Branch. Please visit those pages for more information.

March 31, 2020 COVID-19 Update: Sharonview CEO Bill Partin Interviews with Charlotte WBTV sharing advice on Managing Personal Finances During the Coronavirus Crisis.
Bill joins WBTV's Jamie Boll for an online interview in the On Your Side Tonight segment,  sharing some insights on how to deal with the uncertainty presented by this pandemic. You can watch Bill's interview here.

March 20, 2020 COVID-19 Update: Starting March 23, Branch Lobbies will close temporarily until further notice.
To limit exposure to the coronavirus for our employees and members, we have decided to close all branch lobbies effective Monday, March 23. Drive-thrus will remain open, and we will continue to assist members through that channel and our Member Experience Center at 800.462.4421. Branches without drive-thrus will be closed to the public.

March 18, 2020 COVID-19 Update: Watch out for Coronavirus-related scams.
Scammers are using the latest worldwide concern to try to get past your defenses. Please review our article on Coronavirus-related scams.

March 17, 2020 COVID-19 Update: The Whitehouse has released new guidelines called 15 Days to Slow the Spread.

March 16, 2020 COVID-19 Update: Starting March 17, we will temporary change our operating hours to 9:00 a.m. - 3:00 p.m. for all Sharonview locations.
Our highest priority continues to be the health and well-being of our members and employees. As we continue to navigate the evolving impact of coronavirus on our communities, we are making a temporary change in operating hours to help limit personal contact and allow our employees to have time to take care of their family and personal needs. Thank you for your patience as work though these challenging times together.

 

What YOU can do to Promote Safety

As we all are learning to cope with both the direct and indirect impact of the COVID-19 coronavirus, we are sharing the following safety information with our employees and want to share some the same tips with you.

  1. Wash Your Hands - One of the most important things you can do.

    • Use soap and warm water. Wash for 20 seconds to break down the oils that can hold the virus.
    • Use alcohol-based hand sanitizer. When you are out and about, carry a little bottle with you wherever you go.
    • If you are experiencing dry hands, use a sanitizer with aloe.
  2. Don't Touch Your Face - It's hard to resist, we know.

    • The virus is spread by fluids and your eyes, nose and mouth are all entry points for the virus.
  3. Keep Your Distance - It may seem impersonal, but it's necessary.

    • Don't shake hands or give hugs for a while. It's not personal.
    • Stay at least 3 feet back from anyone coughing or sneezing. Droplets from an infected person can travel 3 feet through normal talking.
    • Avoid crowds. It's very easy for disease to spread quickly through groups of people.
  4. Cover Your Face - Hide your smile in public.

    • Wearing a mask doesn't necessarily protect you from getting Covid-19...
    • But it can be effective in helping you to not spread it to others.
    • Wear a mask whenever you go to the store or are going to be around others.
  5. Use the Tech - Sharonview online and mobile services allow you to do so much from the comfort of home (or anywhere)

 

Check out this summary video of things you can do

 

 

 

Coronavirus Facts

  • Common symptoms are fever, tiredness and dry cough.
  • You can be infected and not show any symptoms.
  • COVID-19 is spread by others who have the virus.
  • Disease spreads by droplets and surfaces around the person.
  • People become infected by touching their eyes, nose and mouth and/or breathing in droplets.
  • If you are showing symptoms, contact your medical provider for further instructions.

 

 

 

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